1. Introduction
Welcome to Saran Index (accessible via saranindex.com), owned and operated by OfferPlant Technologies Private Limited. Saran Index serves as the digital directory for Saran District (Chapra, Bihar), connecting citizens with local businesses, advocates, healthcare providers, educational institutions, government offices, and emergency services across all 20 blocks.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or register your business/entity on our directory platform.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Public Listing Information: Business or entity name, contact person, mobile number, WhatsApp number, email address, physical address, pincode, services offered, business hours, and description submitted during registration.
- User Feedback & Reviews: Name, phone number, ratings, and comments submitted for directory listings.
- Contact & Inquiry Submissions: Information provided when contacting our support team or submitting contact forms.
- Automatic Technical Data: IP address, browser type, operating system, access times, and pages viewed for platform security and analytics.
3. How We Use Your Information
We use the collected information for specific, transparent purposes:
- To publish verified business and professional listings in the Saran District directory.
- To enable citizens to contact service providers, advocates, doctors, and institutions directly.
- To verify listing authenticity and maintain platform safety against spam or fraud.
- To send SMS/email notifications regarding listing verification, account updates, or support responses.
- To improve, optimize, and secure the Saran Index platform and its infrastructure.
4. Information Sharing & Public Visibility
By submitting a listing or profile on Saran Index, you consent to making the business/entity information (such as contact phone, address, services, and description) publicly accessible to website visitors for local discovery purposes.
We do NOT sell, rent, or trade your personal or business data to third-party telemarketers or unauthorized data brokers.
5. Data Security & Storage
We employ industry-standard technical and administrative security measures (including SSL encryption, secure servers, and access controls) to protect your information under the management of OfferPlant Technologies Pvt. Ltd. However, no electronic transmission over the internet or data storage technology can be guaranteed 100% secure.
6. Your Rights & Data Updates
You have the right to:
- Request updates, corrections, or modifications to your listed business details.
- Request removal or deactivation of your listing from the Saran Index directory.
- Opt-out of promotional communications or SMS updates at any time.
To request listing modifications or removal, please contact our support team at info@saranindex.com or use our Contact Page.
7. Third-Party Links & Services
Our platform may contain links to third-party websites, map locations, or external services. We are not responsible for the privacy practices or content of such external websites.
8. Contact Us & Privacy Officer
If you have any questions or concerns about this Privacy Policy, please reach out to us: